What Information We Hold and Why
When you open an account, we collect your name, email address, mobile number and the payment method you register — whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, we log the transaction reference and wallet identifier so our finance
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team can verify the transfer against our records. We also collect device data — your browser type, IP address and session timestamps — to keep your account secure and detect unusual access patterns. If you contact support, we retain the conversation to resolve follow-up queries. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those rails need to complete your transaction. Retention periods vary by data type: account identity data is kept for as long as
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your account remains active or as required by applicable law, and transaction records are retained for the period mandated in supported jurisdictions. You can request a copy of your data or ask us to delete non-mandatory records by writing to our support team. Eligibility for data
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rights depends on your local law and the region in which you access nagad88a.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.